POSITION SUMMARY
This position is a technical role responsible for evaluating, designing, implementing, and supporting IT security solutions for enterprise clients. Through strengthening network and server security, planning and launching new services, and handling technical issues, the role contributes to building a secure and efficient IT environment.
RESPONSIBILITIES
Conduct security assessments for key enterprise clients and design optimal security systems and operational processes.
Build, maintain, and upgrade technologies such as log analysis, endpoint security, and network security.
Collaborate with Sales and Marketing teams to plan and implement new products and services.
Perform remote and on-site troubleshooting for servers, PCs, networks, and telephony equipment.
Provide operational support for client hardware and software environments.
Carry out installation and technical support at client sites (business travel required).
Create and manage work records and configuration reports.
Report project progress and troubleshooting status.
Document and archive solutions and countermeasures for future reference.
Manage and coordinate projects, vendors, and subcontractors.
Conduct product research, market trend analysis, and evaluate new technologies.
Prepare proposals, reports, and presentation materials; deliver presentations to clients.
Draft operational and procedural manuals to improve efficiency.
TECHNICAL REQUIREMENTS
Candidates with knowledge and experience in the following areas are preferred:
Major software products such as Microsoft, Citrix, VMware
Network devices from Cisco, Fortinet, Palo Alto
Operation and maintenance of Unix/Linux and Windows servers
Security software and solutions for servers and PCs
Security tools such as SASE, EDR, vulnerability assessment tools
LAN/WAN technologies, virtualization, and storage
Experience with MSP/MSSP operations
Secure configuration guidelines such as CIS Benchmark
SALARY USD 70,000-130,000
BENEFITS Medial Dental vision 401K and others
LOCATION Midtown, NY
OTHERS
Work Style: Combination of remote and on-site support
Travel: Business trips required for client site work
Visa Support: E-visa application support available for candidates applying from Japan
Relocation Assistance: Financial support provided for airfare, accommodation, and other travel-related
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