- Understand main market’s and customers’ technical requirements and lead the validation of product.
- Participate in the different market’s industry associations (ACT, AATCC, BIFMA) to remain informed on upcoming requirements
- Oversee field/pilot studies, determine variables, frequency of testing
- Assess our products’ ability to meet the specifications of existing and new customers
- Communicate project requirements to appropriate internal departments, inform of developments and negotiate acceptance criteria and deviations with customer.
- In tandem with Product Development product managers and in partnership with other companies, develop secondary processes such as Lamination, Perforation, Embossment, Embroidery, Printing to increase the value added to product.
- Collaborate in the development of best practices for the most common processes material undergoes at customer’s production (e.g.: cut and sew, upholstery, lamination)
- Prepare overview reports of testing and field studies for analysis
- Plan for new testing in accordance with specifications, review and summarize in-house or outside test facilities test reports to contribute to development and final validation
- Create and maintain a record of test results, drawing conclusions useful to identify unique selling points. Convey them succinctly to the Sales and Marketing teams to support the creation of collateral and generation of new sales.
- Benchmark our product to leather & fabric alternatives as well as competitor synthetic materials and identify our products’ advantages and disadvantages
- Researching/developing sustainable options for fibers and materials for backcloths pursuant to our Sustainability initiatives
- Provide data to assist product development’s task create the required product information sheets and sales sheets for sales to use when presenting to customers
- Ensure timely and accurate milestone reviews, report routinely, expose risks and elevate issues.
- Creating and maintaining Ousourced Product Requirements (OPR) for partner mills when new products are being created and tracking Engineering Change Notices (ECN) when changes to production are made.
- Technical research about new chemicals needed such as Antimicrobial, Anti pinking, and PFOA-free ink/stain resistance treatments.
- Support cross-functional involvement in quality processes.
- Assist the Quality department with customer inquiries and concerns. Checking specified records, files and documentation both for quality assurance (PPAP, PFMEA, CP, etc.) as well as for quality issues resolution (8D, root cause, corrective actions).
- Participate in trade shows/conferences for new business developments
And other related tasks and activities as necessary
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