COMPANY OVERVIEW
Our client is the U.S. subsidiary of a leading Asia-based restaurant group, offering interactive dining experiences across multiple states and regions in North America. With over 500 locations globally, the U.S. entity was established in 2021 and operates with a flexible, collaborative structure that emphasizes cross-border teamwork.
POSITION SUMMARY
The Supply Chain & Quality Assurance Manager will oversee all activities related to product selection, procurement, production, and distribution. As a strategic leader in quality assurance, supply chain, and menu development for U.S. operations, this role will drive food safety, operational excellence, and continuous menu innovation.
This is a hybrid position based in Ventura County, CA, with remote work as the primary mode and weekly in-person meetings. Occasional travel within the region may be required.
RESPONSIBILITIES
Quality Assurance & Food Safety
Develop and implement a comprehensive quality assurance framework covering hygiene, safety, and product quality across all locations
Conduct audits of factories, warehouses, and stores; implement corrective and preventive actions based on findings
Ensure ongoing compliance with local, state, and federal health regulations; build relationships with regulatory agencies
Respond to food safety incidents (e.g., allergens, foreign objects) and develop improvement plans
Supply Chain Management
Define performance metrics to evaluate supply chain efficiency and effectiveness
Analyze inventory and operational processes to propose improvements for profitability and efficiency
Negotiate pricing and delivery terms with suppliers, vendors, and logistics partners
Coordinate import, customs clearance, and logistics; develop risk mitigation strategies across regions
Lead supply chain expansion into Canada and future markets
Monitor supplier/vendor performance and lead selection and evaluation of new partners
Menu Development & Product Management
Lead development of new menu items, including seasonal and region-specific offerings
Organize tasting sessions, gather feedback, and incorporate improvements
Collaborate with cross-functional teams to launch new products, create SOPs, and manage rollouts
Work with the finance team to verify invoices, review pricing changes, and analyze product usage
Global Collaboration & Project Management
Align U.S. operations with global standards through close collaboration with regional teams
Coordinate cross-border projects, share best practices, and support knowledge transfer
Build strong relationships with global teams to promote sustainable growth
Other Duties
Perform other related tasks as assigned
QUALIFICATIONS
Bilingual proficiency in Japanese and English with strong communication, negotiation, and stakeholder management skills
Strong analytical, logical thinking, and problem-solving abilities
Creative mindset with a balance of innovation and execution
Ability to set and manage both short- and long-term goals
Proven ability to collaborate across departments, especially with regional teams
Willingness to work approximately 50 hours per week with flexibility in scheduling as needed
PHYSICAL REQUIREMENTS
This position includes the following physical requirements necessary to perform the job:
Prolonged periods of sitting or standing (up to 8–10 hours)
Movement throughout facilities as needed
Ability to lift and carry items up to 50 lbs (23 kg)
Repetitive manual tasks such as handling documents, operating equipment, and inspecting products
Visual tasks including data analysis, product inspection, and computer use
Other physical activities as required for job performance
※Reasonable accommodations will be provided as needed to support job performance.
SALARY/BENEFITS
Salary: USD 80,000–100,000 annually (commensurate with experience)
Benefits: Health insurance (80% employer-paid base plan), Retirement plan and Flexible paid time off
OTHERS
Background Check-Employment is contingent upon the successful completion of a background check, in accordance with applicable laws.
#LI-JACUS #LI-US #countryUS