POSITION SUMMARY
As a Service Specialist, you will assist customers in selecting and purchasing products that best meet their needs. You will provide professional and friendly service, ensuring a comfortable and satisfying shopping experience. This role involves both customer-facing and operational responsibilities.
RESPONSIBILITIES
Assist customers with product selection, ordering, and fitting
Provide courteous and prompt customer service, including handling inquiries and complaints
Perform sales transactions, including payment processing and returns
Explain product features, care instructions, and warranty policies
Maintain store cleanliness and product displays
Participate in training sessions and apply learned knowledge on the job
Collaborate with team members to ensure smooth store operations
Manage inventory and assist with stock organization
QUALIFICATIONS
High school diploma or equivalent
Interest in customer service and retail
Basic computer skills
Valid license or certification as required by state law
PREFERRED QUALIFICATIONS
Experience in sales or cashiering
Confidence in customer interactions
Strong sense of teamwork
SALARY
Hourly Wage: $23 – $24 (based on experience and qualifications)
・ABO holder: +$2
・Eye exam skill: +$2
BENEFITS
Health, Dental, and Vision insurance
Paid time off and paid sick leave
Free eyewear and friends and family discounts
Team outings every month
Commuter benefits
401(k)
LOCATION Stonestown, California (On-site Work Style)
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