POSITION TITLE Senior Client Relations Manager
POSITION SUMMARY
This position is a senior role responsible for investor relations and property operations. It is ideal for individuals who want to work in a cross‑border environment, engaging in communication with Japanese investors, overseeing property operations, and supporting U.S. real estate transactions.
RESPONSIBILITIES
Serve as the main contact for Japanese real estate investors and provide reports on property performance
Coordinate with property management companies (rent negotiations, maintenance, tenant matters)
Review monthly operational and financial reports
Support investors with acquisitions and dispositions, including review of agreements, disclosures, and due diligence materials
Communicate with brokers, lenders, legal and accounting professionals
Handle cross‑border communication in English and Japanese
Supervise and train Client Relations staff
Manage transaction files, compliance documents, and escrow instructions as part of licensed activities
QUALIFICATIONS
5+ years of experience in real estate, property management, or related client-facing roles
Active California real estate license
Strong bilingual communication skills (English/Japanese)
Experience reviewing property management and financial reports
Knowledge of investment property income/expense analysis
Experience supporting real estate transactions, due diligence, and cross-border coordination
Strong multi-tasking and organizational skills
LOCATION El Segundo, CA
FLSA STATUS Exempt
SALARY USD80,000-100,000
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