POSITION SUMMARY
A Japanese semiconductor and electronic materials company seeks a motivated, detail-oriented individual for a customer service and administrative support role. The candidate will handle customer interactions and administrative processes to support sales divisions. This role offers hands-on experience and training from experienced team members.
RESPONSIBILITIES
Process customer orders and manage transactions in the ERP system.
Ensure proper document retention and compliance with internal controls.
Facilitate communication with customers, vendors, and logistics partners.
Manage inventory records and support accounting with AR/AP inquiries.
Participate in team meetings, support audits, and follow trade compliance procedures.
Collect and process expense invoices for timely payment.
QUALIFICATIONS
Associate’s Degree or equivalent experience
Proficient in PC use, including Microsoft Office (Word, Excel, Outlook, Teams, SharePoint, PowerPoint)
Strong verbal and written communication skills in English (Japanese and/or Spanish is a plus)
Ability to perform routine tasks successfully, maintain time-management and organization, adapt to workload changes, and ensure attention to detail and accuracy
Strong people skills, capable of building relationships with customers, vendors, and business partners, and working effectively in a team environment
Previous work experience in customer service preferred
Trade business (import/export) background/experience preferred
Experience in MS Dynamics ERP preferred
BASE SALARYUSD58,000-62,000 (DOE)
LOCATION Austin, TX
WORK STYLE Hybrid (3 times/week in the office)
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