Sales Operations & Procurement Specialist

POSITION SUMMARY
Japanese IT company is seeking a bilingual Japanese Sales Operations & Procurement Specialist in Torrance, CA and NYC, Japanese fluency is required for this role.

RESPONSIBILITIES

• Sales Support & Quoting
  • Create price quotations for renewals of existing licenses and maintenance contracts, as well as for straightforward SI (System Integration) projects.
  • Create SI invoices through the Navision system.
  • Collaborate with the billing team to ensure invoice accuracy and follow up on accounts receivable (AR).
  • Respond to customer inquiries on behalf of the sales team.

• Procurement & Purchasing
  • Obtain quotes, lead times, and specifications as requested by the Sales and/or Engineering departments.
  • Prepare and process purchase orders by verifying specifications and pricing, coordinating with purchase planners, and obtaining approval from the requisitioning department.
  • Procure ordered items by forwarding orders to distributors/suppliers, and monitoring, tracking, and expediting deliveries.
  • Verify receipt of items by comparing goods received against purchase orders, and resolve any shipment discrepancies with distributors/suppliers.
  • Process payments by reconciling and forwarding received documentation and invoices for approval.
  • Manage vendor quotes, purchase orders, and delivery coordination.
  • Provide data, analysis, and reports to support sales team operations as needed.
  • Negotiate pricing, volume discounts, and favorable contract terms with software and hardware vendors, while maximizing the utilization of Partner Incentive programs (such as rebates, co-op funds, and deal registration benefits), to achieve year-over-year cost reductions.

• Systems & Data Management
  • Maintain accurate and up-to-date records in Navision (NAV), including sales data updates and Excel file management.
  • Visualize the project base P&L.
  • Troubleshoot Navision system errors in coordination with OAIT and Accounting teams.
  • Collect, analyze, and summarize purchasing and operational data to support planning and identify trends.

• Warehouse Operations
  • Manage all warehouse tasks, including shipping, receiving, and inventory management.

• Process Improvement & General Duties
  • Participate in KAIZEN initiatives to improve workflows and cross-departmental collaboration.
  • Prepare documentation including data analysis reports and operational manuals.
  • Perform all other tasks and duties as assigned by your supervisor from time to time.