POSITION TITLE
Project Leader – IT Infrastructure
POSITION SUMMARY
In this position, you will support infrastructure-related projects and provide technical support to clients at a globally operating IT services organization. Working under the direction of a project manager, the role is focused on ensuring stable IT infrastructure operations and contributing to the improvement of overall service quality.
RESPONSIBILITIES
Provide direct infrastructure support and respond to client issues
Perform on-site technical work at data centers or client locations
Support infrastructure projects in coordination with project managers and external vendors
Troubleshoot incidents, analyze trends, and propose preventive solutions
Investigate security events and vulnerabilities in collaboration with internal security teams
QUALIFICATIONS
Experience with cloud platforms, virtualized environments, and server infrastructure
Knowledge of authentication systems, monitoring tools, and security operations
Strong analytical and problem-solving skills
Excellent written and verbal communication skills in English
Basic Japanese language skills to support coordination with overseas teams
PREFFERED QUALIFICATIONS
Possession of certifications related to cloud, security, and IT service management (e.g., AWS, Microsoft 365, security certifications, ITIL, PMP, etc.)
LOCATION New York, NY
WORK STYLE Hybrid, 2 days in office
SALARY USD70,000-100,000
BENEFITS Medical, Dental, Vision, 401K and others
OTHERS No visa support available