POSITION TITLE Field Services Engineer
POSITION SUMMARY
A company in the semiconductor manufacturing equipment industry is hiring for a Field Services Engineer position based in Boise. This organization supports advanced manufacturing environments by delivering high-reliability technical solutions and onsite expertise. The role offers hands-on involvement with sophisticated equipment and close collaboration with customers and cross-functional teams, making it a key position in maintaining operational excellence and customer trust.
RESPONSIBILITIES
Provide onsite installation, maintenance, troubleshooting, and technical support for advanced manufacturing and processing equipment
Diagnose equipment issues, perform repairs, and document findings while following detailed procedures and strict safety requirements
Collaborate closely with customers, internal field support, production, and development teams to resolve issues under tight time constraints
Plan and propose measures to ensure stable and reliable equipment operation, including preventative and corrective actions
Train customers and service engineers on equipment operation and routine maintenance, including development of onsite training plans
Complete administrative and coordination tasks such as updating project plans, procedures, work orders, reports, and installation status
Travel domestically and internationally as needed to deliver technical support and assist local teams, with flexibility to work nights, weekends, and holidays
QUALIFICATIONS
Bachelor’s degree in mechanical, electrical, or manufacturing engineering, or equivalent technical experience
Previous experience in customer-facing or field service technical roles
Fluency in English with strong written and verbal communication skills
Ability to work independently or as part of a team in a demanding, time-sensitive environment
Mechanical and electrical aptitude, including the ability to read schematics and piping diagrams
Strong organizational skills, attention to detail, and ability to follow strict procedures
Proficiency in common office software applications
Valid driver’s license and ability to pass required background checks
Eligibility to work in the United States without sponsorship
LOCATION Boise, Idaho (Onsite)
EMPLOYMENT TYPE Full-Time
SALARY USD 80,000 - 100,000
BENEFITS Medical, dental, vision, 401K and others
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