POSITION SUMMARY
In this position, you will examine failed products, components, and assemblies to identify defects and failure modes, conduct troubleshooting and root cause analysis, prepare failure analysis reports, support RMA activities, and work with cross-functional teams and laboratory equipment related to failure analysis
RESPONSIBILITIES
Examine failed products, components, and assemblies to identify defects and failure modes
Coordinate with RMA personnel to support FIFO scheduling and backlog targets
Perform diagnostic and troubleshooting analysis on returned products
Conduct repairs and component replacements as required
Collect and document failure data, observations, and test results
Follow up on deep failure analysis investigations
Conduct root cause analysis and fault tree analysis
Prepare customer failure analysis reports with findings and recommendations
Recommend next actions for further OEM/CM-level investigations
Participate in monthly RMA review activities
Collaborate with manufacturing, quality, and design engineering teams
Maintain failure analysis laboratory instruments, testing tools, and calibration records
Support reliability testing and product qualification activities
Contribute to new product introduction activities, improvement projects, manufacturing documentation, and work instructions
Perform other duties assigned by management
QUALIFICATIONS
Associate degree or technical certification in Electronics, Engineering Technology, Materials Science, Mechanical Technology, or a related field
Minimum five years of industrial experience
Experience troubleshooting electronic, mechanical, or electromechanical systems
Knowledge of oscilloscopes, function generators, transformers, multimeters, anemometers, and other testing equipment
Ability to read technical drawings, schematics, and specifications
Analytical and problem-solving skills
Documentation and report-writing skills
Proficiency with Microsoft Office and data management systems
SALARY $55K - 68K（Non-exempt）
WORKING HOUR 7:00 a.m. – 3:30 p.m. (5 days onsite)
LOCATION Torrance, CA