POSITION TITLE Market Insights & Research Coordinator
POSITION SUMMARY
This position plays a key role in supporting the R&D function by working across market data, sales data, and customer data, and directly contributing to product development and the enhancement of customer experience. The role offers broad involvement, spanning market analysis, research coordination, customer care analytics, and laboratory support.
RESPONSIBILITIES
Analyze U.S. and international consumer beauty market data
Compile and report sales and shipment trends
Coordinate qualitative and quantitative research activities, including focus groups, surveys, and product testing
Support customer care analytics and data quality initiatives
Collaborate with order management and online store teams to improve customer satisfaction and operational insights
Maintain laboratory organization, inventory, and SharePoint-based data
Provide administrative and analytical support for ongoing R&D projects
QUALIFICATIONS
Bachelor’s degree in Business Administration, Market Research, Business Analytics, Statistics, or a related field
Entry-level experience (1–3 years); internships or academic projects involving data sets preferred
Proficiency in Microsoft Office 365 (Outlook, Word, Excel, and PowerPoint)
Experience with Power BI and Power Query is a plus
SKILLS & ABILITIES
Ability to interpret and analyze data from multiple sources, including POS data, shipment data, and population data
Ability to maintain a laboratory environment and manage data within SharePoint
Strong project coordination skills, with the ability to manage multiple research projects in a timely and professional manner
Strong capability to summarize industry insights and present findings to various internal and external stakeholders
Ability to communicate directly with research participants and effectively coordinate interviews and focus groups
High attention to detail and strong accuracy
Excellent organizational skills
Effective verbal and written communication skills
Japanese language proficiency preferred but not mandatory
LOCATION Cypress, CA (Onsite)
EMPLOYMENT TYPE Full Time and Non-Exempt Classification
WORKING TIME M-F 8am to 5pm
SALARY Hourly Range: $22.00 to 25.00 (DIRECT HIRE)
BENEFITS
Health, dental and vision insurance
Life and disability insurance
Retirement savings plan
Paid time off and holidays
Opportunities for professional development and career growth
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