COMPANY OVERVIEW
A leading global bank is seeking a Client Relationship Specialist (Bilingual Japanese–English or Korean–English).
RESPONSIBILITIES
- Serve as a liaison between clients and internal teams to ensure timely and accurate processing of customer banking transactions including but not limited to uncommitted/committed loans, foreign exchange, all types of deposit booked in New York Branch
- Collect, retrieve, verify, and update client profile documents, including company information, authorized signers/users, and product-specific access rights.
- Upload and manage digital files in the internal system, ensuring completeness and accuracy.
- Provide back-up support to other staff members to maintain department productivity standards
- Provide support related to client onboarding and maintenance.
- Coordinate with the related to resolve client inquiries and ensure service excellence.
- Maintain confidentiality and adhere to compliance standards in all client interactions.
REQUIREMENTS
- Prior experience in a professional office environment; banking or financial services experience preferred.
- Proficiency in Microsoft Office 365, especially Outlook, Excel, and Word.
- Strong attention to detail and organizational skills.
- Effective verbal and written communication skills.
- Bilingual proficiency in Korean and conversational-level Japanese is considered a plus.
SALARY & Benefits
USD $65,000 - $75,000+ Performance Bonus
This company offers a competitive total rewards package.
OTHERS
Work location: Los Angeles, CA
*This is a hybrid position.
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